Cost Estimates
An itemized cost estimate will be provided upon request prior to providing any services. We are happy to discuss any questions regarding the estimate, including the reasons for certain recommended diagnostic tests or treatments. Please note that estimates reflect costs at the time that the estimate is requested and average quantities of items that vary between patients, such as sedation doses and number of x-rays needed.
Payment
Payment is due in full at the time of services. We will provide you with an itemized invoice prior to processing payment. We accept cash, checks, credit/debit cards, Venmo, Zelle, or Apple Pay. We also accept payments with CareCredit cards. To apply for or pay through CareCredit to Kardinal Mobile Equine Veterinary Services, use this link https://www.carecredit.com/go/486VFH/ or scan the QR code below:
A copy of your paid invoice and the appointment notes will be sent to you from our practice management software (DaySmart Vet) within 2-3 business days following your appointment.
Medical Records
We use a digital medical records system that allows real-time access to view and update each horse’s records. We will electronically send the records from each appointment within 2-3 business days following the appointment. Copies of radiographs (x-rays) will also be sent electronically. Should you require referral to another veterinary practice, we will send a copy of your horse’s records and images to that practice after placing the referral.
Follow-Up Care
At the end of your horse’s appointment, verbal and written instructions will be provided on at-home care and monitoring, including: medication instructions, potential side effects, which outcomes are normal/expected versus abnormal, and reasons to seek follow-up veterinary care. A plan for follow-up care and communication will be discussed and scheduled based on the needs of each horse. It is the responsibility of each client to adhere to the at-home care instructions and seek follow-up care if concerns arise. No question is too small to ask. Please contact us promptly with any questions or issues and we will do our best to help you!
Social Media
We value the use of digital technology and social media to document your horse’s progress, to share your horse’s successes and to educate others on best veterinary medical practices. Please consult with Dr. Khatibzadeh prior to photographing or filming any medical procedure, and/or sharing videos or pictures on social media platforms. Likewise, Dr. Khatibzadeh will obtain documented permission from each client prior to photographing or filming any medical procedure and/or sharing content to the practice website or social media pages.
Thank you for adhering to our practice policies! Please contact us at (919) 619-9214 or at [email protected] with questions.